Terms and Conditions
Effective Date: 1St January 2025
Welcome to Adesua.Store. By accessing or using our online store or shopping at our physical locations, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
•Adesua.Store operates both an online store at https://adesua.store and physical locations in Oyibi and Amrahia, Ghana.
•Our customer service contact details are:
•Email: returns@adesua.store
•Phone: +233 248 352 126
2. Use of Our Services
2.1 Eligibility
•You must be at least 18 years old or have the permission of a legal guardian to shop with us.
•By placing an order, you confirm that the information provided is accurate and complete.
2.2 Account Responsibility
•Customers are responsible for maintaining the confidentiality of their account details, including passwords.
•Notify us immediately if you suspect unauthorized access to your account.
3. Products and Services
3.1 Product Availability
•All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
3.2 Pricing
•Prices are displayed in Ghanaian Cedis (GHS) and include applicable taxes.
•We reserve the right to update prices at any time without prior notice.
3.3 Product Descriptions
•We strive for accuracy in product descriptions. However, Adesua.Store does not guarantee that product descriptions, images, or other content are error-free.
4. Orders and Payments
4.1 Order Acceptance
•Orders placed online are not binding until confirmed by Adesua.Store.
•We reserve the right to cancel or refuse orders at our discretion, including cases of pricing errors or stock unavailability.
4.2 Payment Methods
•Accepted payment methods include mobile money, credit/debit cards, and bank transfers.
4.3 Cancellations
•Customers may cancel orders before they are dispatched. Once dispatched, the return and refund policy applies.
5. Shipping and Delivery
5.1 Nationwide Delivery
•Delivery fees vary based on location and package weight.
•Estimated delivery time is 2–5 business days, but delays may occur due to unforeseen circumstances.
5.2 Risk of Loss
•The risk of loss or damage to products passes to the customer upon delivery.
6. Returns and Refunds
•Refer to our Refund and Returns Policy here.
7. Intellectual Property
•All content on Adesua.Store, including images, logos, and text, is the property of Adesua.Store and is protected under intellectual property laws.
•Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
•Adesua.Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
•Our liability is limited to the purchase price of the product in question.
9. Governing Law
•These Terms and Conditions are governed by the laws of Ghana. Any disputes will be resolved in accordance with Ghanaian legal procedures.
10. Changes to Terms and Conditions
•Adesua.Store reserves the right to update or modify these Terms and Conditions at any time. Customers will be notified of significant changes via email or website announcements.
11. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
•Email: returns@adesua.store
•Phone: +233 248 352 126
By shopping with Adesua.Store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing us!